Privacy policy

1. Introduction

MONVAL is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and protect personal information when you visit our website or contact us. By using this website, you agree to the practices described in this Privacy Policy.

2. Who We Are

MONVAL

Brimstage Road
Wirral
CH63 6JA
United Kingdom

Email: info@monval.co.uk
Phone: +44 7969 320752

3. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Telephone number

  • Information submitted through contact forms

  • Technical information such as IP address, browser type and device information

  • Website usage data collected through cookies and analytics tools

4. How We Use Your Information

We use personal information to:

  • Respond to enquiries

  • Communicate with prospective clients and partners

  • Improve our website and services

  • Monitor website performance and security

  • Comply with legal obligations

We will only use personal information where we have a lawful basis to do so.

5. Legal Basis For Processing

We process personal information on the basis of:

  • Consent

  • Legitimate business interests

  • Performance of a contract

  • Compliance with legal obligations

6. Information Sharing

We do not sell or rent personal information.

We may share information with trusted service providers who assist with:

  • Website hosting

  • Analytics services

  • Communication platforms

  • Technical support

All service providers are required to protect personal information appropriately.

7. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal requirements.

8. Data Security

MONVAL takes reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, loss or misuse. However, no method of transmission over the internet can be guaranteed to be completely secure.

9. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent where processing is based on consent

Requests may be submitted using the contact details provided below.

10. Cookies

This website may use cookies and similar technologies to improve user experience and analyse website performance.

You may manage cookie preferences through your browser settings.

11. Third-Party Websites

Our website may contain links to external websites. MONVAL is not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of any external websites they visit.

12. Changes To This Privacy Policy

MONVAL may update this Privacy Policy from time to time. Any changes will be published on this page and become effective immediately upon publication.

13. Contact

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

MONVAL

Email: info@monval.co.uk
Phone: +44 7969 320752

14. Complaints

If you are dissatisfied with how your personal information is handled, you may contact the UK Information Commissioner’s Office (ICO):

Information Commissioner's Office (ICO)

You also have the right to lodge a complaint with the ICO at any time.